If you are having issues with your Jarvis clean, need to notify us of something, or have a general enquiry you can get in touch with our Whizz Group support team.
On this page
How to contact us
Call us
Our Jarvis support team is available 7am - 8pm (AEST) 7 days a week.
Call us on 1300 695 278 and we will assist you.
Email us
Send us an email on help help@getjarvis.com.au
Find our contact details in the Whizz Hub appYou can find our contact details in the cleaner app by tapping on the hamburger menu icon
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View job details and acceptThis screen will tell you what you need to know about a job. If you would like to take the booking, tap on "Accept Job" to confirm. Labels: a. Booking date and time b. Cleaner fee c. Booking recurrence (once-off, weekly, fortnightly, monthly) d. Cleaning brand (Important: make sure this is Jarvis) e. Customer name f. Customer address g. Special instructions h. Equipment required: If yes, please ensure you have X i. Entry details: This will tell you if the customer will be at home at the time of the clean j. Special customer requests: Any specified customer to-dos will be here k. Clean details: Please ignore these details, these are for Whizz cleans only. |